Legal · Terms
The terms that apply when you use cyclixir.com, buy a bicycle or accessory, reserve a bike, or book workshop and fitting services with CycLixir.
Last updated: October 2026 · This terms & conditions applies to cyclixir.com and to purchases, services and enquiries handled by CycLixir.
By using this website, placing an order, reserving a bicycle or booking a service with CycLixir, you agree to these terms and conditions. If you do not agree, please do not use the website or our services. We may update these terms from time to time; the version published on this page at the time of your purchase or booking applies.
We make every effort to describe bicycles, components and accessories accurately, including specifications, sizes and colours. Manufacturers occasionally change specifications without notice, and photographs may show optional equipment. Stock shown on the website or discussed by phone is subject to availability until a purchase or reservation is confirmed.
Prices are confirmed in-store or in writing at the time of sale and include applicable taxes unless stated otherwise. We accept the payment methods displayed in the shop and confirmed by our staff. Instalment plans are provided by participating banks under their own terms; CycLixir is not a lender and does not set interest or fees on bank plans.
You can reserve a bicycle with a deposit. Reserved bikes are held for the period agreed at the time of reservation. If the balance is not paid within that period, we may release the bike for sale. Deposit refunds are handled under our Refund and Cancellation Policy.
New bicycles are assembled, adjusted and inspected by our mechanics before handover. Fitting adjustments are based on the measurements and information you provide. Please tell us about injuries, discomfort or specific riding goals so we can set up the bike appropriately.
Before work starts, we provide a job sheet with the agreed work and a quote. Additional work or parts are only carried out with your approval. Estimated completion times are given in good faith but may change if parts are delayed. Bikes not collected within 30 days of notification of completion may incur a storage charge, and items left for more than 90 days may be treated as abandoned after reasonable attempts to contact you.
New bicycles and components are covered by the relevant manufacturer’s warranty. CycLixir handles inspection and claim submission on your behalf. Warranties do not cover normal wear and tear, crash damage, misuse, improper maintenance, unauthorised modifications or commercial use unless the manufacturer states otherwise. Workshop labour is guaranteed for 30 days.
Cycling involves risk. You are responsible for riding safely, wearing a suitable helmet, following traffic rules, keeping your bicycle maintained and checking it before each ride. E-bike users must follow the manufacturer’s charging and battery-care instructions.
You may use this website for personal, non-commercial purposes. You must not attempt to disrupt the website, gain unauthorised access to any part of it, or use its content for misleading purposes. Text, graphics, logos and design elements on this website belong to CycLixir or are used with permission.
To the extent permitted by applicable law, CycLixir is not liable for indirect or consequential loss arising from the use of our website, products or services. Nothing in these terms limits any rights you have under consumer protection law that cannot be excluded.
These terms are governed by the laws applicable where CycLixir is registered and operates. If a problem arises, please contact us first — most issues can be resolved quickly by talking to us directly.
Questions about this terms & conditions? Email contact@cyclixir.com or call +88 01847 052 141.
