Workshop & servicing
From quick safety checks to full strip-down overhauls, our mechanics work from written checklists, calibrated torque tools and genuine parts — and they explain what your bike needs before any work begins.
How we work
Every bike that comes through the workshop gets a free intake inspection. We put it on the stand, check the drivetrain, brakes, wheels, bearings and frame, then write up exactly what we found. You receive the job sheet with a fixed quote before any work starts, and we will call you if we find anything else along the way.
We service all makes and models, including electric bikes. Parts we replace are kept for you to see on collection, and every completed job finishes with a road test by the mechanic who did the work.
Free
intake inspection
Fixed
quote before work
Road
tested on completion
Service packages
Package
Ideal every 3 months or 1,000 km. Usually same-day.
Package
Recommended every 6–12 months. 1–2 working days.
Package
Annual strip-down for high-mileage bikes. 2–3 working days.
Specialist work
Lateral and radial truing, spoke tension balancing and hand-built wheelsets for riders who want something specific.
Lower-leg services, air-spring and damper servicing for forks and rear shocks, plus sag and rebound setup.
Mineral oil and DOT systems bled correctly, pads bedded in and rotors checked for warping and wear.
Motor and battery health checks, error-code reading, firmware updates and wiring inspection.
Saddle height and setback, cleat alignment, reach and bar width adjusted for comfort and efficiency.
Tape, valves and sealant fitted so you can run lower pressures with fewer punctures.
Workshop hours
Book a slot by phone or through the contact form, drop your bike off at the agreed time and we will message you when the job sheet is ready. Most riders collect the same day or the next.
Workshop FAQ
Appointments guarantee a slot, especially for same-day tunes. Walk-ins are welcome for quick jobs such as puncture repairs and brake adjustments when a mechanic is free.
We diagnose motor and battery faults, update firmware and replace serviceable parts. Sealed motor internals are handled through the manufacturer’s warranty or service network, and we manage that process for you.
Never. Any part not in the agreed job sheet is quoted to you first, and work only goes ahead once you approve it.
Yes. Labour is guaranteed for 30 days. If something we adjusted needs re-adjusting in that period, bring the bike back and we will fix it free of charge.
Ask when you book. Collection and return can be arranged for an additional charge depending on availability.
